Studio Policies

Cancellations

Cancellations made at least 8 hours prior to the start of class will result in the class pass being added back to your account for use at a later date. No-shows and/or reservations cancelled less than 8 hours before your scheduled class will result in a forfeited class pass. Members using an Unlimited class pass will be charged $10 for each late cancel/no-show.

Refunds

All sales are final and non-refundable.

Class Expiration

All class expiration dates are fixed and cannot be extended. 

Workshop Refund Policy

Workshops are non-refundable. In the event that you cannot attend a workshop, your registration can be transferred to a friend if notified via email 24 hours before scheduled event. 

Lateness

Downtown Haverhill parking can be a little unpredictable, so we recommend planning ahead and giving yourself plenty of time to arrive. To honor the flow of the practice and create the best experience for everyone at The Yoga Tree, we allow a 5-minute grace period for late arrivals. Once class begins and that window closes, the studio door will be locked, and late students will not be allowed to enter. If you miss the cut-off, it will be considered a no-show, and our cancellation policy will apply. We appreciate your understanding and adherence to our late policy.

Cell Phones + Personal Items

Cell phones are not allowed in the studio but may be left in the lobby during classes. Please make sure it is on silent mode before class begins. The yoga practice is about connecting with yourself and your community, not your devices.

Minimum Age

We require that all yogis be at least 16 years of age to attend our public classes.