Cancellations
Cancellations made at least 8 hours prior to the start of class will result in the class pass being added back to your account for use at a later date. No-shows and/or reservations cancelled less than 8 hours before your scheduled class will result in a forfeited class pass. Members using an Unlimited class pass will be charged $10 for each late cancel/no-show.
Refunds
All sales are final and non-refundable.
Class Expiration
All class expiration dates are fixed and cannot be extended.
Workshop Refund Policy
Workshops are non-refundable. In the event that you cannot attend a workshop, your registration can be transferred to a friend if notified via email 24 hours before scheduled event.
Lateness
While we typically allow students to arrive to class late, we cannot currently extend this courtesy due to state mandates in response to COVID-19. Parking in downtown Haverhill can tricky at times and we ask that you plan ahead and provide yourself with ample time to arrive. The studio door will be locked once class begins and late students will not be allowed to enter. You will be considered a late-cancel and will be charged accordingly (see Cancellation policy for details).
Cell Phones + Personal Items
Due to COVID-19, personal items are not allowed in the building for the foreseeable future. This includes purses, backpacks, a change of clothes, etc.
Cell phones are not allowed in the studio however, if it is necessary to have your phone with you, you may leave it in the designated area in the lobby. Please make sure it is on silent mode before class begins. The yoga practice is about connecting with yourself and your community, not your devices.
Minimum Age
We require that all yogis be at least 16 years of age to attend our public classes.